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Mezli co-founders, from left, Alex Gruebele, Alex Kolchinski, Max Perham.
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“But we do also keep an eye on what's going on inside the robot.” “Most of what we do actually is explaining to people what's going on here and seeing if they have any trouble with the process - basically being good faces of the business,” Kolchinski explained.
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Therefore, each order needed an employee to type in a code to approve it.Įven once they’ve secured the proper permitting, though, human Mezli employees will stick around on site for a while to make sure everything’s running smoothly. But engineer Tom Nilsson explained that Mezli was so new that they hadn’t yet secured the proper permit to operate autonomously as a vending machine. It wasn’t that the ordering system was difficult to operate - in fact, it was quite intuitive. Customers place orders at Melzi, an entirely-robot run restaurant serving Mediterranean grain bowls at Spark Social San Francisco on Sept. As I approached the computer labeled “order here,” a Mezli engineer immediately jumped to my aid. 28, I stopped by the food truck park to see it myself. With Mezli having just opened to the public on Aug.
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That’s for two reasons: The shipping container is a lot cheaper than a full brick-and-mortar restaurant and they keep labor costs down by employing the robot to heat up and plate the food. “We're about 10 or 15% cheaper than local Chipotles right now in a similar part of the city, and we think we can actually get even lower than that with scale,” said Kolchinski. One of the most expensive items on the menu, a shredded spiced lamb and tzatziki bowl, is still only $10.99 (a lamb shawarma plate at nearby human-run restaurant Oasis Grill costs $17.99 - granted, it appears to be a larger portion). The Spiced Shredded Lamb with Mushrooms and Tomatoes Mediterranean grain bowl from Melzi, an entirely-robot run restaurant at Spark Social San Francisco on Sept. And Mezli prices are indeed quite low for San Francisco - a roasted carrot and cauliflower bowl is just $6.99.
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The trio did a little digging into what makes restaurant food so expensive and realized that if they automated the food service steps on site, they could afford to sell healthy food at very low prices. “We wanted better quality food at a better price than we could get from places like the dining halls or Chipotle.” “It was kind of a personal thing for us,” Kolchinski said.
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But from the moment you place your order to the moment a piping hot bowl is in your hands, the robots are in charge.Ĭo-founders Alex Kolchinski, Alex Gruebele and Max Perham came up with the idea for Mezli while they were studying at Stanford. It’s also more of a vending machine than it is a full-service restaurant - robots aren’t waiting tables. Douglas Zimmerman/SFGATE Douglas Zimmerman/SFGATE
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